Support may help identify a fault and perform a minor adjustment that is practical roadside. Complex or unsafe faults may require the vehicle to be moved or inspected at a suitable workshop.
What it typically includes
- Clarification of symptoms and an initial check of the apparent fault.
- An adjustment or minor repair attempt when suitable and safe roadside.
- A next-step recommendation, such as towing, when the fault needs deeper inspection.
Helpful tips
- Describe any sound, smell, or warning light without continuing to drive unsafely.
- Stop the engine if there is excessive heat, smoke, or an obvious leak.
- Do not lift or work beneath the vehicle without proper equipment and precautions.